Privacy and cookies policy
Last updated: 28 September 2026
Data controller
Monsur SL, based in Córdoba. You can write to us at contacto@monsur.es with any question about your data.
What data we process
Only the data you give us when you contact us by email or WhatsApp: your name, contact details and information about the property, installation or job you need. This site has no registration forms and does not collect data automatically for commercial purposes.
What we use it for
To answer your enquiry, prepare the quote and, if you commission the job, provide the service and issue the invoice. We do not use it to send you advertising without your consent.
Legal basis
The consent you give us when you contact us and, when there is a commission, the performance of the contract and compliance with our legal obligations (for example, tax obligations).
How long we keep it
For as long as the relationship lasts and, afterwards, for the periods required by law. Enquiries that do not lead to a commission are deleted within a reasonable period.
Who we share it with
We do not pass your data on to third parties unless required by law or when it is necessary for the procedure you have commissioned, for example with the authorities or the utility company. Email and messaging providers process the data solely to provide their service to us.
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to contacto@monsur.es. If you believe we have not dealt with your request properly, you can lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD, www.aepd.es).
Cookies
We only use analytics cookies if you accept them in the cookie notice. In that case we load Google Analytics 4, from Google Ireland Ltd., which stores the “_ga” and “_ga_*” cookies for up to two years to count visits and page views in aggregate. Google may process that data outside the European Economic Area, under the EU-US Data Privacy Framework and standard contractual clauses. We do not use advertising cookies. We also store two first-party technical cookies for a year: “monsur-consent”, with your cookie choice, and “monsur-locale”, when you pick a language in the switcher. You can change or withdraw your consent at any time from “Cookie settings” at the foot of every page.
